Devoted 2U Home Care has developed our very own Quality Assurance of Care Program to ensure that we are consistently delivering excellent customer service, quality and well-trained Caregivers, and quality in home care for all of our clients.
Our team prioritizes and concentrates on ensuring that each client and their families are satisfied with our senior care and Caregivers. The Care Managers routinely calls our senior clients to review care provision and see to it that we are properly updating changes in schedules, documenting feedback, and providing adequate support to family members. As part of the program, Care Managers schedule regular phone calls/emails to our seniors’ family members as well, so that care is always customized to ever changing needs. Care Managers also conduct supervisory visits periodically, to observe our Caregivers’ interaction with our clients.Visits from Care Managers may occur as often as every month.
Our goal is to provide a superior customer experience
Our Quality Assurance of Care Program also monitors the satisfaction of our Caregivers and internal employees. Regularly, we ask our caretakers and employees to complete surveys in regards to their experience with Devoted 2U Home Care. We analyze this information and incorporate new ways to improve the way we train our staff, the benefits we provide them, and the overall culture of the company.
Our Caregivers
Devoted 2U Home Care offers a friendly culture can always fit more compassionate, caring, and responsible individuals who want to make a difference in the lives of others.
Reviews for Devoted 2U Home Care
4 reviews | Write a reviewAshley , I am a past client
Choosing this caregiving service for my mother, who lived with Dementia, was truly a life-changing decision for our family. The caregivers went beyond simply meeting her needs. They treated her with unwavering kindness, dignity, and respect, brightening her days and helping her rediscover moments of joy. Their patience and empathy not only provided comfort to my mother but also gave our family peace of mind, knowing she was in the best hands possible. This service brought hope and reassurance during a challenging time, and I wholeheartedly recommend them to anyone seeking exceptional, compassionate care for an aging loved one.
I am extremely grateful to Devoted 2 U and their home health aides for the outstanding care they provided to my mother during her recovery from a stroke. From the very beginning, the caregivers were compassionate, dependable, and truly attentive to her needs. Knowing my mother was in capable and caring hands lifted a tremendous burden off of me and relieved so much stress during a very difficult time. The aides treated her with dignity, patience, and genuine kindness, which made a noticeable difference in her recovery and overall well-being. I was highly satisfied with the level of care and professionalism shown, and I would wholeheartedly recommend Devoted 2 U to any family in need of reliable, quality in-home care.
I am a past client
Devoted 2U provided care for my husband. They offered great support. They were attentive and compassionate. They were resourceful. The girls were very pleasant.
Qiana , I am a past client
I honestly can’t say enough good things about this company, the owner, and their incredible care providers—especially Mattie, Bianca, Tish, and Pam. But Mattie became family. Even though we don’t need their services anymore, she’ll always have a piece of our hearts. During the last four (or so) years of my father’s life—even through the hard and painful moments—there was still laughter, love, and joy. Mattie (and everyone on the team) treated him with so much respect, unbelievable grace, heartfelt care, and true companionship. That care continued all the way through, and even after, his passing. They are truly doing the Lord’s work, and I will be forever grateful.